About the Surgery


All the latest news and information from the surgery and our patient community can be found here

Glendale Medical Centre is part of Hayes & Harlington Collaborative Primary Care Network. HH Collaborative PCN is a group of 8 GP practices dedicated to excellence and compassion with a shared mission of closing the life expectancy gap between the North and South of Hillingdon.


Mission Statement

"We aim to deliver high quality holistic health care in a comfortable and confidential environment. Everyone will be treated with respect and politeness. We are here to help patients understand and be responsible for their own health and well-being. When people are ill they need prompt, appropriate medical care in a safe, caring, comfortable and confidential environment.

We will not discriminate on race, creed, age or gender. We expect that patients will use our services responsibly and will not abuse the service or our staff. However, if patients have a valid complaint we will listen and try to rectify in an open and honest environment. We will offer our patients a wide range of high quality services, which will be delivered by a team of skilled health care professionals."

Please also do remember that we have a Zero Tolerance policy when it comes to disrespecting or being rude to our staff. They are here to help you so please treat them with respect.

Thank you for working with us to work differently to Help us Help you.

Opening Hours

Hours of Operation for registered patients at Glendale Medical Centre: 

  • Monday to Friday: 8:00am to 6:30pm
  • Weekends: Closed

Extended Hours Appointments

Now available at the Hillingdon Extended Access Hub.

Eastcote Health Centre Hub
Abbotsbury Gardens,
Middlesex, HA5 1TG 

  • Weekdays: 6:30pm to 8:00pm
  • Saturdays: 12:00pm to 4:00pm
  • Sundays: 12:00pm to 4:00pm

Clover HUB at HESA Primary Care Centre 
52 Station Road,
Hayes, UB3 4DD

  • Weekdays: 6:30pm to 8:00pm 
  • Saturdays: 4:00pm to 8:00pm
  • Sundays: 8:00am to 12:00pm

Uxbridge Health Centre Hub
George Street,

  • Weekdays: 6:30pm to 8:00pm 
  • Saturdays: 8:00am to 12:00pm
  • Sunday: 4:00pm to 8:00pm
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Meet the Team image

Meet our Team

Our clinical team includes GPs, Practice Nurses, Healthcare Assistants and a Phlebotomist

The Reception Team look after patients, their appointments, prescriptions and all the stuff that flies around - a massive amount of administration involved in running a busy practice and this includes a backroom team of Administrators to handle the huge influx of correspondence and data each day.

 See our teams page

 Work with us

Policies and Procedures 

View our surgery's policies and procedures including GP Earnings and our webite Accessibility Statement.

 View our policies and procedures

policies and procedures

Friends and Family Test

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.

Complete the Friends & Family Test

NHS Ratings and Reviews

We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website

You can see what other patients have said about us here



If you've had a bad experience we'd also like to know. View our complaints procedure.

Make a complaint

Practice Information

Disabled Access

The Practice has been specially designed to make it easier for disabled patients to visit; patients also have access to a disabled toilet.

View our disability access policy

Patient Group

Glendale Medical Centre has a successful Patient Participation Group (PPG). 

Sign up to the Patient Participation Group

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice. 

See our results

Our overall CQC Rating was:  GOOD

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.